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(AI automation)

We built an AI system that saves a solo electrical contractor 2+ hours of admin a day.

78 visits have been booked through it since it went live.

The contractor is Electricians On Call in London. Their AI automation has been live since March 2026. Here is what it does, step by step.

Book a free 20-minute callSee how we did it

How we did it

  1. An enquiry gets an answer straight away, and the visit is booked.

    Sam, their AI assistant, answers on the website chat and by text. It gives the published prices, checks the diary and books the visit straight in.

    Sam on their websiteRecording
    Sam answering a customer on the website chat, shown with example data. The customer says their kitchen lights keep tripping. Sam asks for the postcode, offers two times and books Monday morning.
    A chat that books a visitExample data

  2. A missed call gets a text back.

    When a call is missed, the caller gets a text from Sam, and Sam takes it from there.

    A text conversation, shown with example data. Sam texts a caller to say sorry we missed your call. The caller asks for an outdoor socket, and Sam offers two times for a visit.
    A text after a missed callExample data

  3. The inbox is sorted as email arrives.

    Pat, their AI email assistant, reads each email as it comes in and sorts it, so the ones that need a reply stand out. A works order from a letting agent is turned into a job there and then.

    Pat’s list of emails, shown with example data. Each sender’s email is marked as an enquiry, as spam or as needing nothing, with what was done about it beside it. Beside a letting agent’s email it says the job was created and the tenant contacted to arrange access.
    The inbox, sortedExample data

  4. When a letting agent emails a job, the tenant is contacted to arrange access.

    The AI reads the agent’s email, takes the tenant’s name, number and address from it and opens the job. Sam then texts and emails the tenant to ask when the engineer can visit. Each job shows how far it has got: agent emailed, tenant contacted, visit booked.

    The list of jobs that letting agents have emailed in, shown with example data. Both are marked agent emailed and tenant contacted. One is waiting for the tenant to pick a time and the other is booked for a Tuesday morning.
    Jobs from letting agentsExample data
    A letting-agent job, shown with example data. The message to the tenant names the letting agent who asked for the work and asks when the engineer can visit, and the job is marked as waiting for a reply.
    The message to the tenantExample data

  5. Every job runs on one board, from enquiry to paid.

    Each job moves from enquiry to quote, booking, invoice and paid, with the next step shown on its card. The invoice is drafted in their accounts software straight from the job.

    The jobs board on a phone, shown with example data. Stages for enquiries, quoting and booking, and two job cards that each show their next step.
    The jobs boardExample data

Here’s what we’d do for your firm

  • A website that brings in more enquiries.So more of the people who look you up get in touch.
  • Every enquiry answered, day or night.So you stop losing jobs to the next firm when nobody can pick up.
  • AI automation built around your business.So you get software made for your firm, not a product made for everyone.
  • Repetitive jobs taken off your office team.So your office has time for the work that needs a person.

If it hasn’t saved you time after 30 days, or you’re just not happy with it, you get every penny back.

Book a free 20-minute call

Book a free 20-minute call

Pick a time below. We’ll look at how work reaches you and how your week runs, and tell you what we’d fix first. If the honest answer is nothing yet, we’ll say so.

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George walks through the same system on video.

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