
Example dataElectricians On Call, Electrical contractor, London
Sam, an AI assistant, answers EOC London’s customers and books their visits. Pat sorts the inbox, and the office runs every job from one board. Live since March 2026. Since then, 78 visits have been booked through it, and it’s saving the owner 2+ hours of admin a day.
- Sam answers on the website chat and by text, quotes the published prices, checks the diary and books visits straight into Google Calendar.
- When a call is missed, the caller gets a text and Sam takes it from there.
- Pat reads the inbox as email arrives and sorts it, so the emails that need a reply stand out.
- Every job moves across one board, from enquiry to quote, booking, invoice and paid, with the next step shown on each card.
- For letting-agent work, the office sends the tenant a text and an email from the job in one tap, to arrange access.
- An invoice is drafted in their accounts software straight from the job.